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Perfect for personal projects and testing
For freelancers and small teams
For agencies and larger teams
| Features | Free | Pro | Business |
|---|---|---|---|
| Core Features | |||
| Websites | 1 | 5 | Unlimited |
| Bug reports per month | 25 | Unlimited | Unlimited |
| Screenshot capture | |||
| Device diagnostics | |||
| Browser info collection | |||
| Chrome extension | |||
| Embeddable widget | |||
| Notifications & Integrations | |||
| Email notifications | |||
| Slack integration | |||
| Discord integration | |||
| Linear integration | |||
| GitHub integration | |||
| Trello integration | |||
| API access | |||
| Custom webhooks | |||
| Data & History | |||
| Report history | 30 days | Unlimited | Unlimited |
| Export reports | |||
| Analytics dashboard | Basic | Advanced | Advanced |
| Customization | |||
| Widget color customization | |||
| Widget positioning | |||
| Light/Dark theme | |||
| White-label widget | |||
| Custom branding | |||
| Support | |||
| Community support | |||
| Email support | |||
| Priority support | |||
| Dedicated account manager | |||
| Team | |||
| Team members | 1 | 3 | Unlimited |
| Team collaboration | |||
| Role permissions | |||
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.
Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference. When you downgrade, you'll receive credit towards your next billing cycle.
Yes, we offer a 14-day free trial for both Pro and Business plans. No credit card required to start your trial. You'll have full access to all features during the trial period.
On the Free plan, once you reach 25 reports, you won't be able to submit new reports until the next billing cycle. We'll notify you when you're approaching your limit so you can upgrade if needed.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Bugfeed within the first 30 days, contact us for a full refund, no questions asked.
The Free plan includes 1 website. Pro allows up to 5 websites, and Business offers unlimited websites. Each website gets its own project with separate settings and report history.
Absolutely. All data is encrypted in transit (TLS 1.3) and at rest. Screenshots are stored securely and can only be accessed by authorized team members. We're GDPR compliant and never share your data with third parties.
Yes! Annual billing is available and saves you 20% compared to monthly billing. You can switch to annual billing at any time from your account settings.
White-label removes all Bugfeed branding from the widget, making it appear as your own tool. Custom branding lets you add your logo, custom colors, and personalized messaging to match your brand identity.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period. After cancellation, you'll be moved to the Free plan automatically.
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