Simple, transparent pricing

Start free, upgrade when you're ready. No hidden fees. Cancel anytime.

Free
$0 /month

Perfect for personal projects and testing

  • 1 website
  • 25 bug reports/month
  • Screenshot capture
  • Device diagnostics
  • Email notifications
  • 30-day history
  • Chrome extension
Get Started Free
Business
$12 /month

For agencies and larger teams

  • Unlimited websites
  • Unlimited reports
  • White-label widget
  • Custom branding
  • API & webhooks
  • Linear, GitHub, Trello
  • Team collaboration
  • Dedicated support

Everything you get with each plan

Features Free Pro Business
Core Features
Websites 1 5 Unlimited
Bug reports per month 25 Unlimited Unlimited
Screenshot capture
Device diagnostics
Browser info collection
Chrome extension
Embeddable widget
Notifications & Integrations
Email notifications
Slack integration -
Discord integration -
Linear integration - -
GitHub integration - -
Trello integration - -
API access - -
Custom webhooks - -
Data & History
Report history 30 days Unlimited Unlimited
Export reports -
Analytics dashboard Basic Advanced Advanced
Customization
Widget color customization
Widget positioning
Light/Dark theme
White-label widget - -
Custom branding - -
Support
Community support
Email support
Priority support -
Dedicated account manager - -
Team
Team members 1 3 Unlimited
Team collaboration - -
Role permissions - -

Frequently asked questions

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.

Can I upgrade or downgrade my plan anytime?

Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference. When you downgrade, you'll receive credit towards your next billing cycle.

Is there a free trial for paid plans?

Yes, we offer a 14-day free trial for both Pro and Business plans. No credit card required to start your trial. You'll have full access to all features during the trial period.

What happens when I reach my report limit?

On the Free plan, once you reach 25 reports, you won't be able to submit new reports until the next billing cycle. We'll notify you when you're approaching your limit so you can upgrade if needed.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Bugfeed within the first 30 days, contact us for a full refund, no questions asked.

Can I use Bugfeed on multiple websites?

The Free plan includes 1 website. Pro allows up to 5 websites, and Business offers unlimited websites. Each website gets its own project with separate settings and report history.

Is my data secure?

Absolutely. All data is encrypted in transit (TLS 1.3) and at rest. Screenshots are stored securely and can only be accessed by authorized team members. We're GDPR compliant and never share your data with third parties.

Do you offer annual billing?

Yes! Annual billing is available and saves you 20% compared to monthly billing. You can switch to annual billing at any time from your account settings.

What is white-label and custom branding?

White-label removes all Bugfeed branding from the widget, making it appear as your own tool. Custom branding lets you add your logo, custom colors, and personalized messaging to match your brand identity.

How do I cancel my subscription?

You can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period. After cancellation, you'll be moved to the Free plan automatically.

Ready to get started?

Join thousands of teams using Bugfeed to collect visual feedback and fix bugs faster.